Computerized Maintenance Management System

Explore the main features of maintenance software.

The 24/7 Software computerized maintenance management system (CMMS) allows facility managers to create, track, document, and run comprehensive reports on work orders, purchase orders, preventive maintenance, vendor information, and equipment and material inventory. 

Understanding that many systems are cumbersome, top facility operators in the industry contributed to the design of 24/7 Software’s CMMS during its creation. 

24/7 Software’s CMMS can eliminate paperwork and automate facility maintenance. It provides facility managers with the functionality and ease of use they need in order to realize a measurable return on investment.

Computerized maintenance management systems were originally established to organize and optimize the number of integrated and working parts in order to maintain a facility. These paperless systems were designed to permit facility managers to lessen the stress of putting information to paper and the confusion that results from paper documents. 

However, the drawback to this is that the creation of a computerized system reduced only a modest amount of paperwork. Facility managers continue to receive written work orders from both internal and external customers. Not only do these systems continue to rely on paper, but they also create more hassle and confusion for facility managers.

A fully digital, paperless system provides a number of benefits through its primary features:

Work Order Creation

When facility managers receive written work orders from both internal and external customers, not only do these systems rely on paper, but they also create more hassle and confusion for facility managers.

In most cases, facility workers schedule and assign their daily maintenance tasks to technicians and staff by providing them with paper work orders and activity checklists. The paperwork is marked off at the completion of the task and given to the facility manager to review. This can go into a filing bin, where it sits for days—sometimes weeks—waiting for someone to enter the information into the system.

With the 24/7 Software CMMS you can:

• Create, track, edit, and assign work orders with one click to ensure that issues are addressed immediately. 
• Enjoy more proactive operations since forms and other documents are digitized.
• Send in work orders for approval by creating a web form.

A reporting feature is also included in the CMMS, providing facility managers and staff with access to an array of reports and summaries to assess performance. Reports break down all work orders and can be manipulated as needed and exported to a spreadsheet.

Configurable Web Forms Development

As a web-based solution, the 24/7 Software CMMS can be accessed via the internet from anywhere, anytime. Facility managers have the ability to organize their accounts according to the needs of their facility.

In addition to allowing managers to easily create, track, edit, and automatically communicate work orders, the CMMS allows users to create a configured web form that lets nonsystem users, such as your vendors, employees without 24/7 Software logins, and outside users, submit work orders for approval anywhere at any time.

Chain of Command Creation

By creating a chain of command, you can control the entire process of attributes, such as work order type, priority, or location. The ability to set up a chain of command for approval of work orders based on the type and/or amount is readily available. 

The chain of command, requesting department, who the work order will be assigned to, and any associated labor, equipment, materials, and attachments can be added to the work order details from one screen. This functionality applies to purchase orders as well. 

The chain of command has different approval levels, giving facility managers a way to put protocols in place for how work orders are granted. Each level of the chain can have specific requirements for authorizing an approval.

Preventive Maintenance Scheduling

Preventive maintenance is paramount to keeping your operations running. Previous activities may go overlooked, or maintenance items may be skipped until the asset becomes a major liability, resulting in avoidable expenditures for the facility. Labor costs become only a portion of the expenses accrued by the facility once faulty equipment runs unnoticed.

Maintenance staff members can easily create, manage, track, and record routine activities and tasks. They can enter this information into the work order directly from the screen, allowing facility managers to create and execute maintenance tasks based on activities. Users can also add associated materials, labor, expenses, and attachments for review.

Preventive maintenance tracking is possible in a calendar format, allowing facility managers to easily view and make changes. The calendar can be seen in a daily, weekly, or monthly format. There is also a drag-and-drop option for changing dates. 

A reporting feature is included in the CMMS, providing facility managers and staff with access to an array of reports and summaries to assess performance.

Easy Inspection Setup

Whether they are on-site or conducting a routine inspection, users of our CMMS can provide inspection updates in real time from a mobile device via our CMMS app. 

Scheduling, conducting regular inspections to gain a comprehensive view of asset health, and identifying issues proactively can be generated as work order requests from the 24/7 Software CheckPoint mobile application. 

CheckPoint is used for facility location and equipment inspections and guard tours. The software module utilizes radio-frequency identification (RFID) technology that is installed on an iPhone to solve key accountability concerns among facilities and venues. CheckPoint also includes a section for guest check-ins to document visitor check-in and check-out times.

Material and Inventory Tracking

The fixed asset and material inventory tracking feature gives managers and staff a logical way to be alerted, so they never run out of what is needed for daily operations to continue naturally. Automatic notifications can be sent when inventory falls below the predetermined reorder amount so that your team is never in a situation where they do not have the inventory they need.

Vendors, equipment, and materials can be entered directly into the software for each facility.

Asset Details and Information Storage

Facility managers have complete control and consistency of asset maintenance with our CMMS, ensuring nothing gets overlooked and all bases are covered.

By tracking critical information related to your assets in one place, users can view associated materials, warranties, meter readings, and a history of inspections at the asset level. Store contracts, vendor agreements, and any media associated with your assets together.