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Advanced Venue Analytics

24/7 Software keeps your fingers on the pulse of guest experience, venue operations, security, and facility maintenance with advanced analytics that delivers unrivaled business intelligence.

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Start Making Sense of Your Venue Operations Data. 24/7 Software Will Show You How.

Data is only useful if you understand what it’s telling you. Our embedded venue analytics tools integrate with the 24/7 Software platform to collect data from across the organization—operations, security, guest experience, maintenance—and then break that data down into actionable, easy-to-understand insights so your team can respond appropriately in real-time. Our software also cleans your data to reduce any noise created by outliers, giving you more confidence.

With 24/7 Software, your insight isn’t limited to your venue. We utilize data from across our extensive customer base to understand worldwide best practices for data analysis in venues like yours.

24/7 Software’s advanced analytics dashboards eliminate guesswork, streamline workflows, optimize the guest experience, and bolster your bottom line.

Advanced Analytics for Venue-Size Challenges

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Reduce Noise in Your Data

It’s almost impossible to gain valuable insight when you are tracking metrics on an Excel spreadsheet with thousands of records spread across 30 columns. 24/7 Software’s customizable dashboards and intuitive user interface cut through the noise so you can get straight to what matters in your data.
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Understand How Your Team Uses the System

Embedding 24/7 Software’s advanced analytics into our comprehensive operations management platform provides visibility into how your teams are (or aren’t) using the system. This insight helps management know whether poor response times or productivity issues are a result of roadblocks that need resolving or staff not updating the system. It also adds another level of accountability by making it easy to identify staff members who aren’t properly using the system or tracking information.
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Monitor and Manage Personnel

Analytics are a great way to monitor, manage, and optimize personnel—as long as everyone is inputting data into the system. Use dashboards to help staff members understand the value of consistently completing forms by demonstrating how this information helps them make a data-supported case for additional resources and process improvements.

Back up Ops Decisions with Data

Operations teams often struggle to demonstrate the value of their decisions or budget requests to executives. 24/7 Software’s advanced analytics capabilities make it easy to drill down into the data to create visualizations that clearly identify the ROI of operations initiatives.

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Analyze Data Across Venues

Are you managing multiple venues, facilities, or districts? With 24/7 Software’s analytics capabilities, you can analyze data across venues, helping break down data silos and see the complete picture of all operations.

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Customizable Dashboards Let You Decide What Data Is Important

Analytics isn’t one-size-fits-all. Some organizations just need pre- and post-event analysis or a single-day snapshot of the facility’s operations. Others want to purpose-build dashboards for their venue’s specific needs so they can identify, understand, and react to trends in real-time. 24/7 Software has you covered either way.

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Every Team Is a Revenue-Generating Team

Many homegrown analytic solutions require data scientists to build dashboards in Microsoft BI or Tableau. But when your data science team is in high demand, priority is often given to the “money makers” instead of the operations team.

24/7 Software was built on the belief that every team that adds value to an organization is a revenue-generating team, whether it’s through merchandise sales or building customer loyalty with an exceptional guest experience. The best part is that our analytics capabilities were built with the business user in mind. Our tools are user-friendly, easy to use, and intuitive by design.

Need assistance or have an advanced use case? When you partner with 24/7, you also get access to a data scientist who you can call on as needed to create visualizations that help drive better decisions.

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Make Sure You’re Comparing Ballparks to Ballparks

We don’t believe in reinventing the wheel. We do believe in using our broad customer base and targeted expertise in sports, leisure, and entertainment venue operations to help you identify the data and dashboards you need to succeed.

Whether you’re managing a sports event, a concert, an expo, or even an amusement park, you need to perceive your data through the most relevant lens. 24/7 Software understands the best practices for all event use cases, and we can help you create dashboards that track and leverage the right data.

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Context Increases Clarity for Incident Management

Data without context has limited value. 24/7 Software integrates with many third-party systems, using their data and ours to enrich incident management workflows with additional insights—from dispatch through resolution.

Put Data in the Hands of the People Who Use It

24/7 Software’s advanced analytics tools empower teams to create their own dashboards, giving them access to the right data at the right time to meet operations, security, and maintenance goals.
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Capture the Data

Customize forms and set mandatory fields to ensure you are capturing the information you really need.

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See the Data

Use data visualization and customized dashboards to easily track and monitor important data points.

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Understand the Data

Integrate systems to capture more data and get end-to-end visibility into every incident and request.
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Use the Data

Make data-driven decisions and predict outcomes based on information collected across the 24/7 Software platform.

Our customers love us.

“These systems are very easy to use, and 24/7 Software’s account support team are wonderful folks that LOVE to help you streamline their system to work for your company!”

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Jean Howery

Kroenke Sports & Entertainment