Start Making Sense of Your Venue Operations Data. 24/7 Software Will Show You How.
Data is only useful if you understand what it’s telling you. Our embedded venue analytics tools integrate with the 24/7 Software platform to collect data from across the organization—operations, security, guest experience, maintenance—and then break that data down into actionable, easy-to-understand insights so your team can respond appropriately in real-time. Our software also cleans your data to reduce any noise created by outliers, giving you more confidence.
With 24/7 Software, your insight isn’t limited to your venue. We utilize data from across our extensive customer base to understand worldwide best practices for data analysis in venues like yours.
24/7 Software’s advanced analytics dashboards eliminate guesswork, streamline workflows, optimize the guest experience, and bolster your bottom line.
Reduce Noise in Your Data
Understand How Your Team Uses the System
Monitor and Manage Personnel
Analytics are a great way to monitor, manage, and optimize personnel—as long as everyone is inputting data into the system. Use dashboards to help staff members understand the value of consistently completing forms by demonstrating how this information helps them make a data-supported case for additional resources and process improvements.
Back up Ops Decisions with Data
Operations teams often struggle to demonstrate the value of their decisions or budget requests to executives. 24/7 Software’s advanced analytics capabilities make it easy to drill down into the data to create visualizations that clearly identify the ROI of operations initiatives.
Analyze Data Across Venues
Are you managing multiple venues, facilities, or districts? With 24/7 Software’s analytics capabilities, you can analyze data across venues, helping break down data silos and see the complete picture of all operations.
Customizable Dashboards Let You Decide What Data Is Important
Analytics isn’t one-size-fits-all. Some organizations just need pre- and post-event analysis or a single-day snapshot of the facility’s operations. Others want to purpose-build dashboards for their venue’s specific needs so they can identify, understand, and react to trends in real-time. 24/7 Software has you covered either way.
Every Team Is a Revenue-Generating Team
Many homegrown analytic solutions require data scientists to build dashboards in Microsoft BI or Tableau. But when your data science team is in high demand, priority is often given to the “money makers” instead of the operations team.
24/7 Software was built on the belief that every team that adds value to an organization is a revenue-generating team, whether it’s through merchandise sales or building customer loyalty with an exceptional guest experience. The best part is that our analytics capabilities were built with the business user in mind. Our tools are user-friendly, easy to use, and intuitive by design.
Need assistance or have an advanced use case? When you partner with 24/7, you also get access to a data scientist who you can call on as needed to create visualizations that help drive better decisions.
Cross-Venue Data
Dial in best practices for your venue’s analytics based on data collected from other leisure, sports, and entertainment facilities that serve the same audience.
Real-Time Data
With no more than five minutes between updates, your dashboards make it easy to monitor what’s going on inside your venue and respond fast.
Third-Party Integrations
24/7 Software integrates with third-party systems, pulling their data into our analytics tools to provide context and end-to-end visibility into requests, responses, and resolutions.
See the below example of the Evolv Weapons Detection Integration, which enables you to see in real time when and where certain types of alerts are appearing:
Fully Embedded Solution
We embed analytics into the 24/7 Software platform so you have easy access to real-time data and historical trends for maintenance, security, incident response, dispatch, and more.
Make Sure You’re Comparing Ballparks to Ballparks
We don’t believe in reinventing the wheel. We do believe in using our broad customer base and targeted expertise in sports, leisure, and entertainment venue operations to help you identify the data and dashboards you need to succeed.
Whether you’re managing a sports event, a concert, an expo, or even an amusement park, you need to perceive your data through the most relevant lens. 24/7 Software understands the best practices for all event use cases, and we can help you create dashboards that track and leverage the right data.
Context Increases Clarity for Incident Management
Data without context has limited value. 24/7 Software integrates with many third-party systems, using their data and ours to enrich incident management workflows with additional insights—from dispatch through resolution.
Capture the Data
Customize forms and set mandatory fields to ensure you are capturing the information you really need.
See the Data
Use data visualization and customized dashboards to easily track and monitor important data points.
Understand the Data
Use the Data
Make data-driven decisions and predict outcomes based on information collected across the 24/7 Software platform.
Our customers love us.
“These systems are very easy to use, and 24/7 Software’s account support team are wonderful folks that LOVE to help you streamline their system to work for your company!”
Jean Howery
Kroenke Sports & Entertainment
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