Lost and Found Software for Property Operations

Improve Your Customer Experience with Web Forms

Let guests report their lost items directly from your website. Visitors can enter their lost item information directly on your web form, which reduces the number of phone calls and staff hours to identify and document lost items.

Intelligent Item Identification

If an item is found, our system will match it to an item reported as lost. All matching items appear magically when you complete a Lost Claim form so you can find items in seconds.

Email or Print Receipts and/or Storage Tags

Eliminate the storage chaos and tag your found items easily. Ensure that the correct item goes to the proper owner.

Comprehensive Digital Records

Generate reports that provide a clear understanding of what you have in Lost & Found – what it is and how long it’s been there, so you know what to do with your unclaimed items.

Capture Signatures

Easily capture the signatures of your guests when returning their item using our integration with electronic signature pads from Topaz Systems.

Barcode Inventory-Enabled Lost and Found Software

Include barcodes on your storage receipts, allowing you to quickly scan items and release them to your guests.

Easily generate reports from your Lost & Found module so that you can locate any item and its status at any time. Identify trends and relevant data to inform your internal processes and improve the efficiency of your Lost & Found function.

Some examples of the reports and type of information you can retrieve from our system:

Count of Lost Claims by Category
Count of Found Items by Category
Found Items Added Daily
Lost Claims Added Daily
Claimed Items Added Daily

Item Status
Offer your guests the ability to check the status of their items whenever they want.
Configure Messages
Configure messages that are displayed to users when items are found or if there is still no identified match.
Responsive FormsForms are designed to be responsive and viewable on mobile devices and tablets.

One-Click Lost Claim
Add a lost claim with one-click. Fill out the necessary fields and the system will immediately begin searching for the item.
See Matching Items
Easily see all items that match lost claims in one view to easily identify all items that have a corresponding item in inventory.
Claimant Details
Add claimant details to a lost item form, update the status, and immediately generate a receipt so that the happy guest can retrieve his or her item.
Export
Export lost claim, found items, and matching items data across the entire module.

Our customers love us.

“At the Air Canada Centre we use CMMS, IMS, Lost and Found and the Text Communication modules. Since implementing the CMMS module, our facility maintenance management has drastically improved. Before using CMMS, we were capturing and recording roughly 20% of all corrective building work. Now all work completed in our facility is captured thanks to the easy web and mobile request forms that anyone in our organization can use to submit requests.”

Julia Chiarelli

Maple Leaf Sports & Entertainment

“What a great tool this has been to enhance our customer service and efficiently document and track lost and found items. In a busy airport environment like ours, the 24/7 Software system easily handles our needs. The matching feature and the ability to mass update records has been quite the time saver. We are also about to utilize the web form so our visitors can go to our website to report their lost items. This Lost and Found system is everything we had been looking for and more. I’m sure once the secret gets out that such a product exists, many more airports and venues of all kinds will get on board. We are proud to be one of the first airports to have implemented it.”

Louis Poinson

Philadelphia International Airport

“I learned that there were several more modules that would be beneficial to the Department of Public Safety here at Bridgestone Arena. I went ahead and added the Activity Log module for our daily Facility Officers to track their shift activities and also the Lost & Found module to better organize our lost & found clutter. I am extremely happy with the Activity Log, and the newly added Lost and Found module appears to be a big success both with guests and our Public Safety staff. We also have added the TrackPad module which will be implemented soon with our Incident Report Writing staff.”

Chad Ludkey

Bridgestone Arena

“We are letting the technology do its job. Every module is used 100% to the fullest 24/7 365. Using the platform allows us to identify areas of weakness and strengthen the proactive operation we already have in place. That’s the ongoing result we appreciate most.”

Billy Langestein

Director, Event Services | U.S. Bank Stadium

“24/7 Software is not only a software provider but a company that cares about the success of their customers. We continue to feel wanted by 24/7 Software and are confident that won’t change.”

Jeff Cards

Ground Superintendent | Lord's Cricket Ground | Marylebone Cricket Club

Training

Strategic and planned training allows for a successful implementation.

Expert Community

24/7 Software’s platform is utilized in the world’s greatest properties.

LMS

Through your platform, you have 24/7 access to our Learning Management System (LMS).

Support

We don’t believe that you should be charged extra for your questions!

Start Being Proactive With 24/7 Software Today

With 24/7 Software's unified platform, your organization can manage everything that occurs to ensure a safe and memorable experience for your customers - proactively.

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Lost & Found

Lost and found software for intelligent customer service